Privacy Policy

Last Updated: August 13, 2026

Tannix Leather .

Your privacy is important to us. This Privacy Policy explains how Tannix Leather collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use our services.

By using our website or placing an order with us, you acknowledge the practices described in this Privacy Policy.

Terms & Conditions and Terms of Use , which together govern your use of our website and services.


1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Delivery and billing address

  • Order and purchase details

  • Product preferences or information you provide to us

  • Messages, inquiries, reviews, or feedback you send to us

  • Payment-related information necessary to process your order


We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website activity.

We collect only information that is reasonably necessary for providing our products and services, operating our website, and communicating with our customers.

2. How We Use Your Information

We may use your information to:

  • Receive and process your orders

  • Confirm your order and payment

  • Arrange product delivery

  • Contact you regarding your order

  • Respond to customer service requests

  • Handle returns, exchanges, or other order-related matters

  • Improve our products, website, and customer experience

  • Maintain website security

  • Detect and prevent fraud, misuse, or unauthorized activity

  • Understand website usage and improve our services

  • Comply with applicable laws and legal obligations of Bangladesh


We do not collect personal information simply for the purpose of collecting it. We use information for legitimate business, service, and legal purposes only.

3. Information Used for Order Delivery

When you place an order, we share the information necessary to complete delivery with our logistics partners. This may include your name, phone number, delivery address, and order details — shared only to the extent necessary to fulfill your order.

4. Payment Information

Payments are processed directly by our third-party payment service providers. Payment information is handled by those providers according to their own security practices and is not stored on Tannix Leather systems.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to provide a better browsing experience — for essential functions, preference memory, traffic analysis, and performance improvement. You can manage or disable cookies through your browser settings, though some website features may be affected.

6. Third-Party Service Providers

We work with trusted third-party providers for payment processing, delivery and logistics, website hosting, analytics, customer communication, and security. Where necessary, these providers receive only the limited information required to perform their services, and are expected to handle it responsibly.

7. Marketing Communications

Tannix Leather does not currently send unsolicited marketing emails. If we introduce promotional communications in the future, we will obtain appropriate permission beforehand. You may opt out at any time by contacting us or using the unsubscribe option provided.

Opting out of marketing communications does not affect essential communications related to your orders, delivery, payment, or customer service requests.

8. How We Protect Your Information

We take reasonable technical and organizational steps to protect customer information against unauthorized access, misuse, loss, or disclosure. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain customer information for as long as reasonably necessary to complete transactions, provide customer support, handle disputes, prevent fraud, and meet accounting and legal requirements under applicable Bangladeshi law. When no longer required, personal information is deleted, anonymized, or securely disposed of.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Ask what personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain information where legally applicable

  • Opt out of marketing communications

  • Ask questions about how your information is collected and used

  • Make a privacy-related complaint or request


To exercise any of these rights, please contact us using the details below. We may verify your identity before processing certain requests.

11. Children's Privacy

Our website is not designed for children. We do not knowingly collect personal information from children. If you believe a child has submitted personal information without appropriate permission, please contact us and we will take appropriate steps.

12. Third-Party Websites

Our website may link to third-party websites or services. Tannix Leather does not control the privacy practices of those sites and recommends reviewing their privacy policies before use.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, services, or legal requirements. When significant changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Tannix Leather

Email: info@tannixleather.com

Phone: +8801340547561

Website: www.tannixleather.com

We value your trust and are committed to handling your personal information responsibly.


TANNIX LEATHER

Crafted to Last, by Leather Engineers.